FICO® Blaze Advisor® Discussion

[carnesen]

Hi.

We have configured and deployed an RMA with a file-based BVS versioned repository and an authentication manager.

The problem is, the first time a user tries to log in or the first time after a session timeout the RMA displays the following error: "Failed to create workspace because "C:\tmp\workspaces\username" is not empty".

I have checked the folder on the server and it is indeed not empty, but populated with workspace files by the RMA. If the user simply clicks "Log on" again he/she will get logged into the RMA without any problems.

Any ideas? Everything seems to be working OK except for the annoying error message at first login.

[carnesen]

Hi.

We have configured and deployed an RMA with a file-based BVS versioned repository and an authentication manager.

The problem is, the first time a user tries to log in or the first time after a session timeout the RMA displays the following error: "Failed to create workspace because "C:\tmp\workspaces\username" is not empty".

I have checked the folder on the server and it is indeed not empty, but populated with workspace files by the RMA. If the user simply clicks "Log on" again he/she will get logged into the RMA without any problems.

Any ideas? Everything seems to be working OK except for the annoying error message at first login.

[loaizap]

I have experienced the same issue with the authentication manager.  What version of Blaze Advisor are you using?

[carnesen]

We are using 6.10.1 .NET 64-bit.